It is customary for us to give service providers an “extra” for putting special effort in the things we want them to do. In general, “tipping” is a customer’s way of showing appreciation for exceptional service. From restaurants to hotels and many others, you can expect to tip those people whom you believe have done a splendid job. But how about your favorite dog groomer? Do you also need to give him or her a tip? If so, how much should you give as an “extra”?
Factors to Consider in Determining Amount of Tip
Before you can come up with a more definite answer on how much you have to tip your dog groomer, it’s best to evaluate the grooming session first. Whether you care to admit it or not, you’re having your dog groomed because you don’t have the necessary skills or correct tools to perform it yourself. Dog groomers are professionals who dedicate their lives to the perfection of their skills. Hence, tipping is a matter of valuing their skills.
Having said that, it’s important to look at a number of factors to help you determine the tip you may want to give.
Type of Grooming Services Provided
Some dog grooming services are a lot easier than others. For example, bathing a dog is easier than clipping the hair or trimming the nails. There are also dog groomers who go out of their way to provide services that are not included in the package and they won’t charge you for it.
For instance, bathing a dog is standard, complete with the use of a pet shampoo. However, if the groomer also throws in a conditioner at no added cost, then this should be a good point to consider when tipping. Another example is the clipping of the nails. If the groomer also goes as far as filing or grinding the rough edges of the nails, then you’ve got another point for tipping.
This is perhaps one of the most important considerations when tipping. It pertains to the interactions that you had with the dog groomer. To be more specific, it encompasses the courtesy that he or she afforded you as well as the other caring behaviors that you may expect from a service provider.
There are some instances when exceptional customer service can override any concern for the quality of the service. Sure, you may still give a lower tip. You’re giving this not because you approve of the outcome of the dog grooming session, but rather you value the human interaction you received.
Attention to a customer’s needs is a fundamental requirement among service providers. They listen to what their clients are saying. They also address any issues that clients may have about certain procedures. Service professionals like dog groomers allay the fears and worries of pet parents related to their dog’s welfare.
There are many aspects of customer service that you have to consider. In general, it all boils down to how well the dog groomer gave you peace of mind about the whole process of grooming your pet.
Dog Comfort Levels
Most dogs don’t take it too kindly when petted or handled by people other than their owners. To them, this is a gross violation of their “privacy” and “integrity”. Hence, one of the dog groomer’s jobs is to make sure that your pet will not grow very anxious about the process. It should remain calm and relaxed all throughout.
You will have to assess how well-behaved your dog is during the grooming process. Is it shaking? Do you see fear in its eyes? Ask yourself what the dog groomer did to comfort your anxious dog. If he or she was able to groom the dog without so much of an incident, then you’d better be ready to give a handsome tip.
There are also certain situations where a “tip” is more a necessity than it is customary. For instance, if your pet nips or bites the dog groomer, you may have to shell out some extra.
The same is true when the groomer didn’t finish grooming your dog because the animal inflicted a serious injury to the groomer. In such instances, the grooming session won’t be charged. As a matter of respect for the professional, you can always give him or her a tip.
You may also want to give a more handsome tip to groomers working with dogs with severe cases of matting or shedding. These situations are very difficult to manage and it will eat away the time of the groomer. He may no longer be able to tend to other customers.
Large dog breeds, overweight dogs, and senior dogs also present special circumstances whereby a higher tip may be necessary.
Quality of Work
Look at how well-groomed your dog is. Are you satisfied with the look? Did the groomer exceed your expectations? If he did, then he deserves a good tip, don’t you think? But if the groomer did a poor job of executing the kind of grooming you want for your dog, then you’re not expected to give a large tip.
How Much Should You Tip Your Dog Groomer
In general, giving 15% of the dog grooming cost as a tip to your dog groomer is acceptable. This is the lower limit that you can go for a splendid job. However, it is not uncommon that pet owners will give as much as 20 percent. On rare occasions, there are also pet parents who give more than 100% as “extra”.
Everything depends on how you evaluate the different factors we mentioned above. If the dog groomer passed these factors with flying colors, then you can give 20 percent. If not, then 15 percent is enough. There are also those who will go as low as 10 percent, which is still quite acceptable.
Tipping your dog groomer is as natural as valuing the services of your favorite food server or hotel room attendant. How much you tip depends on how you assess the different factors that can affect the quality of the grooming session.